Research and Development department in JLS Soccer Club  is an important support process, in there depends the success of activities like developing of new and improved services because of the changes in the external environment as different consumer needs, new technologies and increasing in the competition. The Research and Development department will help JLS Soccer Club  adapt into new trends to ensure important competitive advantages.

 

 

The general manager will be responsible of the following items:

 

• Improve the service quality

•  Prepare the personnel  about new customer care techniques

 

 

There is a big importance in the integration and coordination of the information across departments and personnel . Thereby the Research and Development department can lead the company that regulate to the customer needs.